Delivery Cost – Delivery of Worm Soil is set at a fixed cost of £3.00 for all products
Dispatching – All orders placed before 12 noon Monday – Friday will be dispatched on the same day. Any order placed after this time will be dispatched the following day. Orders placed during the weekend will be dispatched on Monday. No orders will be dispatched on a bank holiday.
Couriers – Orders will be sent either by Royal Mail or by Hermes. On exceptional occasions other couriers may be used so you can get your order promptly.
Delivery time – Most orders are delivered 2-3 days after the order has been dispatched. If you have not received your order 7 days after the date of dispatch (see your confirmation of dispatch email), please contact us on firstname.lastname@example.org.
Parcels – For orders weighing more than 2kg up to 10kg you may receive multiple parcels of up to 2kg each. Products weighing more than 10kg will be sent as an individual parcel. Worm Soil does this so the cost to you is reduced.
Delivery instructions – If you require your order to be left in a certain place please state in the delivery/comments information box at the checkout.
International – Currently we do not provide international shipping.
Business Bulk orders – Contact us for more information on bulk orders.